Privacy Policy for Shipley Plumbing, Heating & Air Conditioning

Effective Date: 11-1-2025
Website: https://shipleyplumbing.com/
Email: service@shipleyplumbing.com
Phone: (301) 683-7080

At Shipley Plumbing, Heating & Air Conditioning (“we,” “us,” or “our”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect when you visit our website or use our services, how we use it, and your choices regarding that information.


1. Information We Collect

Personal Information You Provide
We may collect personal information you voluntarily provide, including when you:

  • Submit a contact or request form

  • Schedule service or request an estimate

  • Sign up for SMS or other communications

  • Contact us by phone or email

This information may include:

  • Name

  • Email address

  • Phone number

  • Service address

  • Any additional information you choose to provide

Automatically Collected Information
When you visit our website, we may automatically collect certain technical information such as:

  • IP address

  • Browser type

  • Device information

  • Pages visited and time spent on the site

This information helps us improve website performance and user experience.


2. How We Use Your Information

We may use your information to:

  • Respond to inquiries and service requests

  • Schedule appointments and provide customer support

  • Send service-related notifications and updates

  • Improve our website and services

  • Comply with legal and regulatory obligations


3. SMS and Mobile Communications

If you opt in to receive SMS messages from us, we may send appointment reminders, service updates, or promotional messages.

No mobile opt-in will be shared with third parties for marketing purposes.

Message and data rates may apply. You may opt out of SMS communications at any time by replying STOP.


4. Sharing of Information

We do not sell, rent, or trade your personal information. We may share information only:

  • With trusted service providers who assist in operating our business and are required to keep information confidential

  • To comply with legal obligations or law enforcement requests

  • To protect our rights, property, or safety


5. Cookies and Tracking Technologies

Our website may use cookies or similar technologies to enhance functionality and analyze traffic. You can control cookies through your browser settings.


6. Data Security

We use reasonable security measures to protect your personal information. While we strive to protect your data, no method of transmission over the internet is 100% secure.


7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.


8. Your Rights

Depending on your location, you may have rights to access, correct, or request deletion of your personal information. To make a request, please contact us using the information below.


9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.


Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact us at:

Shipley Plumbing, Heating & Air Conditioning
Email: service@shipleyplumbing.com
Phone: (301) 683-7080